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Server Management for Security and Peace-of-Mind.

Specification

Silver

Gold

Platinum Diamond
Monitoring and Support Services

  Support hours included monthly

15min

90min

120min

240min

  Basic Monitoring (ping)

Yes

Yes

Yes

Yes

  24/7 Emergency Support

Yes

Yes

Yes

Yes

  Remote Reboot

Yes

Yes

Yes

Yes

  Service Monitoring

 

5 services

10 services

20 services

  Advanced Server Monitoring

 

 

Yes

Yes

  Performance Monitoring

 

 

 

Yes

  Proactive Response to alerts(24/7)

 

 

Yes

Yes

 

 

 

 

Backup and Custom Services

  ftp Backup Space (dedicated servers)

1GB

10GB

20GB

50GB

  Preferential Hourly Rate

 

Yes

Yes

Yes

 

 

 

 

Security and Administration Services

  Operating System Patches and Security Updates

 

 

Yes

Yes

  Operating System hardening

 

 

Yes

Yes

  Security Audit

 

 

Annually

Annually

  Operating System reloads

 

 

 

Yes

  Log review and proactive security configuration

 

 

Yes

Yes

  Temporary file cleanup

 

 

 

Yes


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